Printer Repair Questions? Ask IT Technicians for Answers ASAP
I am the person that will be helping you today.
May I ask which version of Windows or Mac OS are you using?
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Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.
Please, post a message here when you are ready to continue. I will be standing by.