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Ask Md. Sadique Your Own Question

Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3178
Experience:  Electronics engineer with 7+ years of experience in repairing office equipments & printers
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I have a Macbook pro and a canon mx310. I had to wipe my

Customer Question

I have a Macbook pro and a canon mx310. I had to wipe my hard drive and now I can get the drivers for the printer to work. I tried to down load them and it is asking me for software which I dont have.
Submitted: 1 year ago.
Category: Printers
Expert:  Md. Sadique replied 1 year ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

What is the OS version of your MAC ?

for eg: 10.10

Customer: replied 1 year ago.
X Yosemite
Expert:  Md. Sadique replied 1 year ago.

Would you like me to remote in your computer and work on the issue directly ? With remote support, you can see everything I do on the screen, and you can stop any time using your mouse. And we have an A+ rating at the Better Business Bureau website

Customer: replied 1 year ago.
that maybe the fastest way
Customer: replied 1 year ago.
are you there?
Expert:  Md. Sadique replied 1 year ago.

Please click the following link to download team viewer: http://tinyurl.com/q7dwcks

Save the file first, then open it up. You will be provided with an ID and password, reply back with the same

Customer: replied 1 year ago.
the url is giving me an error
Expert:  Md. Sadique replied 1 year ago.

It works fine. I just checked it. It will just download a file.

Could you please tell me about the error message ?

Customer: replied 1 year ago.
now you are asking for another 38 dollars..... this is a waste of my time and money
Expert:  Md. Sadique replied 1 year ago.

Its completely free of cost.

Customer: replied 1 year ago.
Error: Unable to find site's URL to redirect to.Please check that the URL entered is correct. To learn more about TinyURL.com, please visit the homepage.
Customer: replied 1 year ago.
why is there a screen trying to connect me to a computer expert for 38 dollars?
Expert:  Md. Sadique replied 1 year ago.

Don't click on it.

Please go to this link: https://www.teamviewer.com/en/download/mac.aspx

Then click on the Download button(10.0.45862)

Customer: replied 1 year ago.
I typed the link in ...... still didnt workThe requested page could not be found
The requested site no longer exists or has moved. Please contact us if you can't find the information you're looking for on our website.Visit our Homepage: www.teamviewer.com
Customer: replied 1 year ago.
Thank you I will find another solution. Please refund my $20.00
Expert:  Md. Sadique replied 1 year ago.

Why do you type ?

Could you please click on that link ?

Customer: replied 1 year ago.
I already found a solution. I found the drivers. Please refund my money Thank you
Expert:  Md. Sadique replied 1 year ago.

Turn off the unit and then wait for 5 minutes and then power ON while simultaneously holding the “Highest White Key” and the “Three Highest Black” keys on the keyboard .

Customer: replied 1 year ago.
LOOK I dont need your help..... Refund my money, Thank you
Expert:  Md. Sadique replied 1 year ago.

I'm connecting. Please stand by

Customer: replied 1 year ago.
NO I DO NOT WANT YOU TO CONNECT TO MY COMPUTER
Customer: replied 1 year ago.
PLEASE STOP HARRASSING ME AND REFUND MY MONEY UNLESS YOU WANT TO LOOSE YOUR A+ BBB RATING
Expert:  Md. Sadique replied 1 year ago.

I'm extremely sorry for the trouble. The replies which are not for you is going to you. There are some technical issues with the PQA.