I am the person that will be helping you today.
You may be installing the older drivers, which may not work with Windows 10.
Please, click the following link, save the file that it gives you, and install it: http://tinyurl.com/on26o2x
The link above is a direct link to the most recent drivers for Windows 10.
If you have any problems, please let me know.
I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)
Please, do not forget to rate my help on this page.
Thank you again, - Jason