How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17020
Experience:  HNC Computing; Large format and multifunction printer expert
30970729
Type Your Printers Question Here...
Electronics Pete is online now
A new question is answered every 9 seconds

My Ricoh 1515F will not operate - says there's a paper jam

Customer Question

my Ricoh 1515F will not operate - says there's a paper jam behind the right cover (A) - but there is no jam, no paper stuck. copier is totally down. can you help?
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
need to cancel this question and order. the problem was physical. i forced some heavy weight paper through the feeds and cleared the problem.
Expert:  Electronics Pete replied 1 year ago.

Forcing heavy paper through will also help clear any jam by removing fragments of paper or paper dust.

Glad to hear you got it sorted!

Pete.