Printer Repair Questions? Ask IT Technicians for Answers ASAP
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If you have not installed the drivers properly, from the disc that should have come with your new Epson computer, then you may have troubles of this sort, because your computer may have self-configured to use a default driver that is only approximately right for the printer you now have. (What printer did you have before?) (Is there another Epson printer on the same network?)
If you need instructions for doing so, let me know the MAC OS X version on your iMac, please, and I will instruct you further.