To change the character set, you have to do so from within the menu.
(1) To enter or exit the Menu Mode, hold SHIFT while pressing SEL.
(2) Press GROUP until Symbol Sets appears in the first column.
(3) Press ITEM until Character Set appears in the second column. FYI, Set I is American while Set II is for other languages.
(4) Press SET until Set I or Set II appears in the third column.(5) Press SHIFT + SEL to exit the Menu Mode and save your settings.
NOTE: If you turn off the printer without first exiting the Menu Mode, the changes you have made will be lost.
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Hello and good morning to you Tom.
I have not heard back from you and was wondering if you were able to change the character set on your printer. If you were able to do so, please remember to give my answer a positive rating so that I can be compensated for assisting you.
Have a good day.