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Cpolarek
Cpolarek, Technician
Category: Printers
Satisfied Customers: 143
Experience:  10+ years in IT
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We have a Canon iPF610 Imageprograf showing Hardware error

Customer Question

We have a Canon iPF610 Imageprograf showing Hardware error code 03130031-2F1F.
We turn on and off but still get message.
Submitted: 1 year ago.
Category: Printers
Expert:  Cpolarek replied 1 year ago.

Hello my name is ***** ***** I will help you with your printer issue. The error you have is a faulty purge unit. You should get this error as the printer boots up and is running it's tests. Unfortunately this is a part that a factory tech needs to replace. I can look to see what the cost of having that done, or the cost of the part is if you would like.