Printer Repair Questions? Ask IT Technicians for Answers ASAP
The error indicates an issue with the fuser and may be malfunctioning when trying to pull the paper through. To fix this issue, it would require a service technician unless you can remove the fusing unit and inspect it for cracks and proper voltage.
The paper issue is most likely related to a faulty gear on the fusing unit or roller that cannot pull the paper through properly.
Please let me know if you need additional help.