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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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Canon PC6RE- Paper keeps plugging on right end of printer.

Customer Question

Canon PC6RE- Paper keeps plugging on right end of printer. Error message on display is EO. Can I fix printer or do I need to TAKE TO A SERVICE PERSON?
Submitted: 1 year ago.
Category: Printers
Expert:  WesPCDr replied 1 year ago.

The error indicates an issue with the fuser and may be malfunctioning when trying to pull the paper through. To fix this issue, it would require a service technician unless you can remove the fusing unit and inspect it for cracks and proper voltage.

Expert:  WesPCDr replied 1 year ago.

The paper issue is most likely related to a faulty gear on the fusing unit or roller that cannot pull the paper through properly.

Expert:  WesPCDr replied 1 year ago.

Please let me know if you need additional help.

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