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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 23512
Experience:  Computer networking/repair. 12+ years experience.
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I HAVE A HP DESKJET 940C PRINTER THAT IS 12 YEARS OLD. NOW

Customer Question

HI RICHARD, I HAVE A HP DESKJET 940C PRINTER THAT IS 12 YEARS OLD. I AM JUST NOW HAVING TROUBLE WITH IT. IT HAS THE ORANGE LIGHT BLINKING AND WHEN I TURN THE MACHINE OFF, THE BLINKING ORANGE LIGHT AND THE ON LIGHT COME BACK ON. IT HAS ALL NEW CARTRIDGES AND WHEN I TRY TO PRINT IT SAYS PRINTER IS IN AN ERROR STATE. PLEASE HELP IF YOU CAN!!!! CAROL.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What specific lights are you seeing, any pattern, etc?

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