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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14576
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I GOT A CANON MG25560 PRINTER AND JUST PRINTED AN IMAGE AND

Customer Question

I GOT A CANON MG25560 PRINTER AND JUST PRINTED AN IMAGE AND THE PRINTER CUTS A BIT OF THE IMAGE
Submitted: 1 year ago.
Category: Printers
Expert:  John replied 1 year ago.
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
Please follow the steps below:
1- Remove all the ink cartridges from the machine
2- Check there is no residual tape on the cartridges.
3- Then clean the contacts on the cartridges as well as inside the machine itself
*** Do this with a small amount of warm water on a cotton swab until no ink comes off on the swab
4- If any of the other cartridges are old, low, empty, leaking or bulging, replace them
5- Then turn off the machine and unplug it for 70 seconds
6- Insert the cartridges and check to see if the problem is still there
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Thank You and I wish you all the best. GOD Blessings!!!
John
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