You're welcome, and I'm sorry I don't have better news for you.
I wouldn't expect much, but it wouldn't hurt to call canon and complain, you may be able to convince them to exchange it for you, or at the very least give you a discount on a replacement.
Personally though, I don't recommend this brand much anymore, they aren't nearly as reliable as they used to be. I usually recommend either Epson or Brother units for home/small business use. Epson tends to have a bit better print quality, but Brother tends to use less ink and the refills are cheaper.
If looking for a replacement, I’d recommend any of the Epson workforce series printers. They tend to be very reliable, are easy to set up and use, have good print quality, and reasonably priced ink. Example: http://amzn.to/1F4fCYC
If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”, even if the news was not. I also invite you to contact me directly with any future support needs at http://bit.ly/1Md4aNC
Thank you, ***** ***** a good day,