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IT Miro
IT Miro, Computer Scientist
Category: Printers
Satisfied Customers: 2931
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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Cannot print from my computer....I've disconnected and

Customer Question

Cannot print from my computer....I've disconnected and reconnected all wires...Printer is on and prints from a copy but not the computer....
Submitted: 1 year ago.
Category: Printers
Expert:  loadedmind replied 1 year ago.

Hi, I'm John, one of the JustAnswer experts here to help. It would be extremely beneficial if you could please answer the following:

* What version of Windows/Mac are you running? Ex. Windows 8.1 or Mac 10.9.5

* Is this the first time you've tried printing with this printer?

* Has this printer been connected with any other machines and printed successfully before now?

* Have you installed the drivers for this printer manually or are you letting the operating system do this automatically?

Expert:  IT Miro replied 1 year ago.

Hello! I am IT Miro.

It looks like the previous Expert is not available any more.
Do you still require assistance with the printer issue?
Let me know,
IT Miro
Expert:  IT Miro replied 1 year ago.
Hello again!
Do you still require assistance with this issue?
Let me know,
IT Miro
Expert:  IT Miro replied 1 year ago.

Hello!

Were you able to read my messages sent to you?