How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shefin Your Own Question
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 5222
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
Type Your Printers Question Here...
Shefin is online now
A new question is answered every 9 seconds

My printer HP photosmart Plus-e serial number CN08G2M1Z6,

Customer Question

My printer HP photosmart Plus-e serial number CN08G2M1Z6, product No. CN216A . My problem are since window 7 upgraded to window 10, my printer stopped working. What can I do to fix it.
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.


Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Could you please let me know the exact model number of the printer? E.g. HP Photosmart Plus e-All-in-One Printer series - B210

Thank you.