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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer had a jam. I cleared out the rear and there was

Customer Question

printer had a jam. I cleared out the rear and there was nothing in the front yet the message still tells me to clear them. what do I do next?
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.
Hello. My name is ***** ***** I will be assisting you today.
Please try to find out the model no. and let me know, because without the model no. it will be very difficult to give you any specific instructions for your model. You can find the model no. of the printer packaging box.