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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 20534
Experience:  Computer networking/repair. 12+ years experience.
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I just installed a new ink cartridge and got a notice that I

Customer Question

I just installed a new ink cartridge and got a notice that I still needed one. I took it out and reinstalled but did not work.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the make and model of the printer?

Are you using genuine/oem cartridges, or generic/refilled ones?

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