Printer Repair Questions? Ask IT Technicians for Answers ASAP
I'm sorry about the issue. Are you still able to print?
Do you have windows xp, vista, or 7, or 8?
What's the error or message when opening it?
How about clicking on Start->All programs->Brother->DCP-7065DN->ControlCenter?
Please reply at the box below. thank you.
Please try the following:
1. If you have a printer's USB cable connected from the printer to the computer, then please disconnect that USB cable from the computer for now.
2. Go to Control Panel\Programs\Programs and Features (or Control Pane\Add/remove programs), and uninstall the Brother program there
3. Restart the computer.
4. Click on the Brother website below:
, then click on "Search" near the bottom
, then download / reinstall the full driver / software there
, then check scanning.
Please reply at the box below to continue troubleshooting. Thank you.