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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 9516
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I HAVE A BROTHER HL-2270DW PRINTER. IT STOPPED PRINTING AND

Customer Question

I HAVE A BROTHER HL-2270DW PRINTER. IT STOPPED PRINTING AND THE ERROR LIGHT
CAME ON. THE PAPER WAS ALMOST OUT SO I LOADED MORE PAPER IN. HAVE ADJUSTED FEEDER MANY TIMES AND PUSHED THE GO BUTTON. IT DOES NOT FEED AND THE ERROR
LIGHT KEEPS COMING ON. HOW DO I GET THIS FIXED?
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Unplug the printer from the power, sharply and suddenly, while it is On.

Leave it that way for 1+ hour, and only after that time, plug it in again.

Then see if the error has cleared. Also, if it does not, check the printer's status, esp. toner level, using the Brother software that came with it.

And, remove the toner cartridge, check it briefly for signs of leakage of toner, and shake it gently a little, then put it back into the printer, close up, and see if the error has cleared.

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