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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15768
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a 4600 series printer. I recently about 100 4x6

Customer Question

I have a 4600 series printer. I recently about 100 4x6 copies. now I can only get it to print 4x6 copies regardless of the settings. It will print 8 1/2 x 11 from my computer. It seems to be locked on 4x6 copies
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi there,

Try uninstalling the printer driver from your computer, then reinstall the latest version from the HP website:

http://support.hp.com/us-en/product/hp-officejet-j4500/j4600-all-in-one-printer-series/3645081/drivers

Let me know if successful?