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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 20318
Experience:  Computer networking/repair. 12+ years experience.
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I just installed a new Epson WF-2650 All-In-One and it's

Customer Question

i just installed a new Epson WF-2650 All-In-One and it's just priniting out sheet after sheet of gibberish. If I hit "Cancel" then it just sits there and does nothing. I can't print, scan or fax. When I shut it off and restart, it just goes back to printing out those endless pages of gibberish. What the...?
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
You can contact me at(###) ###-####
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

This typically indicates a faulty logic board inside the printer (a hardware defect).

If connected to ethernet or usb, please disconnect that.

Then reset the machine:
unplug power at the wall outlet
wait 5 minutes
press and hold the power/on button for 60+ seconds
keep holding while plugging back in, and for another 60 seconds after, then release

Let me know the results, and I'll advise further if needed.

Nathan