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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 4929
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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My canon Pixma MX472 is jammed. Please assist me in

Customer Question

My canon Pixma MX472 is jammed. Please assist me in unjamming it.
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please try the instructions in the link below.

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=64925

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!
S H E F I N

Customer: replied 1 year ago.
The article was not helpful because the printer paper can not be pulled out from the machine.
Expert:  Shefin replied 1 year ago.

Hi,

Have you tried all instructions that has given in the article?

Tried removing the cartridges and then try removing the paper.

Thank you.

S H E F I N