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Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 4536
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have a HP Officejet Pro 8500A printer which is connected

Customer Question

Hello,
I have a HP Officejet Pro 8500A printer which is connected by wireless to my computer. Optus has recently changed my password ***** my mini wifi and now the printer is not connecting to the computer.
When I try and enter the pin number the key board on the printer is not illuminated.
Submitted: 1 year ago.
Category: Printers
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to check the wireless settings directly? Thanks