Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Do you get any other specific error code/number?
Thank you for confirming.
Are you using genuine brother cartridges, or generic/refilled ones?As an initial step, please unplug power to the printer for 60 seconds, and let me know if the same error or any other one comes up.