Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the full model number of your printer please?This is most likely not a computer issue, but a printer issue.
Can you please make a photocopy, directly from the glass (in both black and color modes) and let me know how that comes out?
Please reply back to me here with the requested information.
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