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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15731
Experience:  HNC Computing; Large format and multifunction printer expert
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I am trying to copya page and it keeps telling me i to load

Customer Question

I am trying to copya page and it keeps telling me i to load the paper
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi there,

If the paper is already loaded but is not feeding in correctly, then check for any debris that may be stuck inside the machine and preventing the paper from feeding in.

Also try cleaning the rollers and make sure there is no damage to the paper feed mechanism.

Customer: replied 1 year ago.
Hi Pete,Sorry about the delay. I could not find any debris or obstruction but now it does not see the paper - support code 1003. I have tried many amounts and type of paper but it says there is no paper in the machine
Expert:  Electronics Pete replied 1 year ago.

Ok, then the next step is to try cleaning the rollers and make sure there is no damage to the paper feed mechanism.

Customer: replied 1 year ago.
ok - done - I removed an obstacle but now I get the error message "the printer is preforming another operation" and cant go any further.