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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I replaced my lexmart x5470 printer with a cannon MX439 and

Customer Question

I replaced my lexmart x5470 printer with a cannon MX439 and now I'm, unable to scan with my canon. There is a folder under Windows, Twain_32 called Lexmart which I can't delete. It is being held by a task called Canon Menu EX.
How can I get red of the Lesmart software?
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Have you completely uninstalled Lexmark printer before installing Canon?

Also, let me know the operating system (E.g. Windows 7, Mac OS X 10.7) and connection type (USB or wireless), so that I can assist you better.

Thank you.
S H E F I N

Customer: replied 1 year ago.
I could never pull up your page until today. I called Lexmark and they solved the problem for me.Thanks anyway for your time.Jim Beck
Expert:  Shefin replied 1 year ago.

Hi,

I am glad that the issue has been resolved.

Thank you.

S H E F I N