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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Can not get my wireless to connect to my pronter

Customer Question

can not get my wireless to connect to my pronter
Submitted: 1 year ago.
Category: Printers
Expert:  Jason Jones replied 1 year ago.
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
May I ask for the brand and model name of your wireless router or your wireless modem?
Once I have the above requested information, I will be able to give you the correct answer.
I look forward to your response,
Jason
Customer: replied 1 year ago.
I finally got it to work---I will not get another canon product it is not user friendly--their site's (if you want to call them that ) are not helpful. I spent 10 hours in getting this product to connect wireless--and the reviews were correct in the difficulties I have encountered with this product and I hope the other issues that were bemoaned about do not come to pass.