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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Got a new issue with the printer. when I install the

Customer Question

got a new issue with the printer. when I install the software, I get a new port could not be created 0000 errror
Submitted: 1 year ago.
Category: Printers
Expert:  Jason Jones replied 1 year ago.
Hello and thank you for the request.
May I remote into that new computer and fix this problem for you?
Thank you,
Jason
Customer: replied 1 year ago.
Let me know what time is good for you
Expert:  Jason Jones replied 1 year ago.
We can do this in about 1/2 an hour. Will that work for you?
Customer: replied 1 year ago.
You can remote into my computer. Call me to set the time. Thx
Expert:  Jason Jones replied 1 year ago.
Thank you. I cannot make a call. Do you want to schedule the appointment?