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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I upgraded my windows 8.1 to windows 10 now my lexmark x1240

Customer Question

I upgraded my windows 8.1 to windows 10 now my lexmark x1240 drinter is not compatible do you have the software for my printer to be windows 10 compativble ??
Submitted: 1 year ago.
Category: Printers
Expert:  Michael Norman replied 1 year ago.

Hello. My name is, Mike. I'd like to try and assist you with your issue. Unfortunately the problem is that your printer driver is not compatible with Windows 10. The Lexmark driver download page is located here:

http://support.lexmark.com/index?page=product&locale=en&productCode=LEXMARK_X1240&segment=SUPPORT&userlocale=EN_US#1

You will need to contact Lexmark to find out when they are going to release an updated driver for Windows 10.

Another option you can try is to location your printer driver software on your computer and run it in compatibility mode. Instructions can be found here:

http://www.windows10forums.com/articles/compatibility-mode.7/