Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the operating system of your new computer?
Thank you. You have an older model printer that is discontinued and no longer supported, and is not officially supported by windows 8.1.
The disc won't do you any good here, but you can attempt to install via the updated drivers, which you can download and run here: http://support.en.kodak.com/app/answers/detail/a_id/32108/related/1/selected/true