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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35262
Experience:  Troubleshoot printers, scanners, etc.
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I HAVE AN APPLE LAPTOP BUT AM GETTING A MESSAGE THAT I AM

Customer Question

I HAVE AN APPLE LAPTOP BUT AM GETTING A MESSAGE THAT I AM UNABLE TO INSTALL CANON PRINTER. WAS DIRECTED TO GO TO MANUFACTURER DIRECTLY. REQUESTING YOUR ASSISTANCE WITH INSTALL FOR A CANON IP90V. YOU CAN SEND ME A LINK FOR THE INSTALL AT:***@******.***
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Was it working previously? Or is this a new laptop?
Can you please click on the Apple logo / menu, then click on About this Mac, then check if your Mac OS version is 10.5, 10.6, 10.7, 10.8, 10.9, 10.10, etc.?
This printer was first manufactured about a decade ago, so it is old. This printer is compatible with only Operating System Mac OS version 10.8 or lower. Please click on the website below to see / download the printer drivers:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_ip_series/pixma_ip90v#DriversAndSoftware
Please reply at the box below. Thank you.

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