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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 36472
Experience:  Troubleshoot printers, scanners, etc.
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Can the mfcJ5620dw printer run on Mac OS 6.8? Dan, Seat

Customer Question

Can the mfcJ5620dw printer run on Mac OS 6.8?
Dan, Seattle
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. No, unfortunately, this printer model does not work with Mac OS X version 10.6.x. Reference:
http://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfcj5620dw_us_eu
You have two options:
1. Click on the Apple logo / menu, then click on Mac / App Store, and see if it lets you update to the latest Mac OS X 10.10 version (Yosemite). If yes, then you can update to to the latest version, then you can install this printer.
2. If that does not work, or if you'd like to, you can return this printer, then purchase a different printer model that is compatible with Mac OS X 10.6. Many new printer models are still supported on Mac OS X 10.6 computers.
Please reply at the box below. Thank you.