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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cannot print a word document on my HP1010 printer. It has

Customer Question

I cannot print a word document on my HP1010 printer.
It has been working fine.
It shows it is ready to printer, but I get blank paper and no printed documented.
Can you tell why this happening but more importantly how to fix it?
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.
Hello! Thank you for your question. I amCustomerand I look forward to helping you with your issue today. Are you sure that toner is not empty? Press Menu repeatedly until MAINTENANCE appears and press Start/Enter. Select Self test using Right/Left Arrow keys. The machine runs self test and prints a report which shows the current status of the machine. Check if ti still printing blank pages. Thank you.S H E F I N

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