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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My MG5420 prints discs off center, in other words I get a narrow

Customer Question

My MG5420 prints discs off center, in other words I get a narrow white border on the left outside and the same border on right inside. Is there anything that I can do to remedy this. Rick
Submitted: 1 year ago.
Category: Printers
Expert:  Jason Jones replied 1 year ago.
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
May I ask which application you are using to print out items?
I will be standing by.
Thank you,
Jason
Customer: replied 1 year ago.
I am using the CD/DVD printer.
Expert:  Jason Jones replied 1 year ago.
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.

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