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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35271
Experience:  Troubleshoot printers, scanners, etc.
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Ok,ready to download software onto my I-pad...

Customer Question

Ok,ready to download software onto my I-pad...
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Is this a new printer?
What is the brand/model of your Internet/wireless modem/router device?
Besides the iPad, do you also have a windows or mac computer?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
Brand new. Canon pixma, model MG3520, yes I have a windows computer
Where do I find brand/model of modem
Customer: replied 1 year ago.
Is Arris the model?
Expert:  Viet - Printer Tech replied 1 year ago.
The modem is the device usually given to you from your internet service provider/company previously.
Is the printer currently working with the computer?
Can I connect remotely to your printer, so I can set up the printer wirelessly through your computer together with you, then the printer will work with both the computer and the iPad via wireless connection.
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
No I wasn't going to hook it with my computer,just ipad.i don't know if u can that's why I'm paying you.lol
Tell me what u need.
Expert:  Viet - Printer Tech replied 1 year ago.
Sorry, I mean, if you'd like me to also set up printing on your computer, so that the computer will print wireless also (not hooking up the printer to the computer with a cable.) Can you please stay on this web page for a few minutes, so I can write the instructions for you? Thank you.
Customer: replied 1 year ago.
Yes, thank you very much.
Expert:  Viet - Printer Tech replied 1 year ago.
You're welcome. On the iPad, please go to App Store, then download and install the app called Canon PRINT Inkjet/SELPHY
1. Then open that app, then do the following:
2. Go to menu icon in that app, then select Printer Settings
3. Select Printer Setup
4. Select the option Access Point Connection (recommended)
5. On the printer, hold down the Wi-Fi / wireless button until the (orange) Alarm lamp flashes twice, then release it.
6. Select the option Cableless Setup
7. Go to Settings app icon, then Wi-Fi, then select / connect to the wireless network name called Canon_ij_Setup
8. Tap OK on the Canon app.
9. In the Canon app, select / connect to your modem's wireless / Wi-Fi network name, and OK.
10. Once done successfully, go to Settings app icon, Wi-Fi and re-connect to your regular wireless network name.
11. Then you can print on the iPad.
Please click on the website below for full instructions / illustrations:
http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=67068
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
Ok, this may take awhile.
Expert:  Viet - Printer Tech replied 1 year ago.
Please take your time. And please keep this web page open in order to communicate with me.
When you are available, please reply back at the box below to continue troubleshooting. Thank you,