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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Canon Printer MP220 Series which is refusing to print

Customer Question

I have a Canon Printer MP220 Series which is refusing to print from my Laptop
On the print page General it is showing Status as ERROR and the the Printer page is showing Printer not responding.
Any ideas it has been working perfectly this morning and it works OK for photo copiesy
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer?
When you are available, please reply back at the box below to continue. Thank you,
Customer: replied 1 year ago.
I have Windows 7 and will be available for the next 30 mins
Expert:  Viet - Printer Tech replied 1 year ago.
I'm sorry. Are you available now? Please reply at the box below. Thank you.
Customer: replied 1 year ago.
no
Expert:  Viet - Printer Tech replied 1 year ago.
Sorry, please let me know when you are available to continue; we can schedule a date / time. What's your city / time zone?
When you are available, please reply back at the box below to continue. Thank you,