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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The printed photo does not match screen image

Customer Question

The printed photo does not match screen image
Submitted: 1 year ago.
Category: Printers
Expert:  Jason Jones replied 1 year ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
May I ask how it doesn't match the screen image? Are the colors distorted?
I will be standing by.
Thank you,
Jason
Customer: replied 1 year ago.
Too much red and pix looks like it is foggy
Expert:  Jason Jones replied 1 year ago.
Thank you for the update.
The culprit in this case may be one of many. The dpi may be set to low, the color scheme may be faulted, or something related.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.