How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have just purchased a new WF-7620 can get it to print WF

Customer Question

I have just purchased a new WF-7620 can get it to print WF but if not on need it to print by cable inserted into a usb outlet
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.
Hello!Thank you for your question. I amCustomerand I look forward to helping you with your issue today. Please let me know the operating system (E.g. Windows 7, Mac OS X 10.7) and connection type (USB or wireless), so that I can assist you better.Thank you.S H E F I N
Customer: replied 1 year ago.
My operating system is Windows 8.1
Expert:  Shefin replied 1 year ago.
Hi, Are you trying to setup wireless for the printer? Thank you.S H E F I N
Customer: replied 1 year ago.
No trying to get it running on a cable connection?
Expert:  Shefin replied 1 year ago.
Hi, Have you installed the printer driver using the driver disc? Can I access your computer remotely and help you install the printer? In Control panel/printers, do you see the printer name listed with a green check mark? Thank you.S H E F I N