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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 4665
Experience:  B.Sc. Computer Science with Honors
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My DCP7020 gives the message "Back cover open-close the back

Customer Question

My DCP7020 gives the message "Back cover open-close the back cover" and I don't understand what it is talking about. Can you clarify?
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
follow the steps given on the link attached below
try to copy paste the link on your web browser and let me know if you find any problem following the steps.
http://tinyurl.com/nn5razn

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