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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am installing a PIXMA MG3500 printer. I have phases 1

Customer Question

I am installing a PIXMA MG3500 printer. I have phases 1 through 4 completed, no problem. I have installed the software disc into my new acer computer and when I try to print a document, I get an error message. What next?
Submitted: 1 year ago.
Category: Printers
Expert:  Chris Lindsey replied 1 year ago.
Hello, my name is ***** ***** I would like to personally welcome you to JustAnswer.
What is the operating system you are using on your new Acer? Windows 8.1?