No, Im not able to get to the printer menu to clean it as I was instructed before. Can I do this manually? Thanks!
That cleared the original message, but its still grinding and now saying Message 5C00. Any other thoughts? Thanks again.
I did the cleaning and reset and im still getting that message. 5C00. ???
I can see them. theres a bit of ink on them, but a lot of ink surrounding that area and on two rubber pieces as well... do i need to clean this out??
The carriage seems to be moving fine. The pads are hard as rocks, I assume i need to replace them? Im still getting 5C20 message. thanks again.