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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1139
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Ip4200 gives the message “ operator error. Press the printer’s RESUME

Customer Question

Ip4200 gives the message
“ operator error. Press the printer’s RESUME button. If this doesn’t clear the error, cancel printing and turn the printer off and then on again.”
This first occurred at the same time I needed to replace 3 ink cartridges. Message still occurs after changing cartridges. I have pressed the RESUME button with no success. I then canceled printing, turned printer off & on with still no success.
The resume button continues to flash as soon as the printer is turned on.
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.
Hello and thank you for choosing JA for your support needs. Sorry for the issue Sir or Madame.
I need to know one question:
Are there any flashing lights on the printer as this error is occurring?
Customer: replied 1 year ago.
I have already fixed my problem so there is no longer any need for your help which I appreciate. How do I get a refund of my $26? I went to the order page but I was not given an option to ask for a refund.
Expert:  VanMagnus Systems replied 1 year ago.
I will let Customer Service know of your desire....