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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35194
Experience:  Troubleshoot printers, scanners, etc.
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Trying to print from Ipad to Officejet 4630. Get message 'No

Customer Question

Trying to print from Ipad to Officejet 4630. Get message 'No Airprint Printer found'. Turn printer off and on, then works OK, but problem soon re-occurs.
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Was it working fine with the iPad previously?
Does the printer work with the computer fine?
Can you use the computer to download and update the printer's firmware at the website below, then see if it will work fine with the iPad:
http://support.hp.com/us-en/product/HP-Officejet-4600-e-All-in-One-Printer-series/5305049/model/5305050/drivers
Please reply at the box below. Thank you.