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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Cannon Pixma MG3220 all-in-one printer I purchased

Customer Question

I have a Cannon Pixma MG3220 all-in-one printer I purchased from Dell on 11/11/13.Everything it prints lately comes out smuged. There are brand new cartridges
in it and I have done all the cleaning steps twice. i had a 2 year extended warrentywhich has of course expired. I have had no problems before this. Is this fixable or replaceable or is it time to buy a new one.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Does this happen on computer prints as well as copies?Both black and color?What about paper type, only on photo paper, or on plain (normal) paper too?