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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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We have moved and of course had to re set up our desktop. Since

Customer Question

We have moved and of course had to re set up our desktop. Since the move we cannot use our Canon MP240 to print it gives a msg of not responding or offline. Please help!
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
I am sorry to hear that you are facing problem with your printer, i will try my best to resolve the problem at the earliest.
let me know how is the printer connected to the computer (wifi, usb or network)