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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14573
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a HP Laserjet CP 1525nw color printer that is giving

Customer Question

Hi. I have a HP Laserjet CP 1525nw color printer that is giving me a remove cartridge locks from the Cyan and Yellow Cartridges after I have replaced both cartridges. Any idea on what is causing this problem?
Submitted: 1 year ago.
Category: Printers
Expert:  John replied 1 year ago.
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
Sir/Madam, I know you would like a quick solution on this, and I would love nothing better than to get you one, but unfortunately this is a known issue with some Laserjet printer models. If you are removing the shipping locks from the cartridges and still get the error message, then the printer will need to be repaired or replaced.
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John