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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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You helped me before, but it has somehow slipped back to having

Customer Question

You helped me before, but it has somehow slipped back to having "grayscale" as the only color option when I am printing a document written on WordPad. How can I change it back to color?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your printer?
Does this issue only occur in WordPad?
Do you have windows xp, vista, or 7, or 8?
When you are available, please reply back at the box below to continue. Thank you,