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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35257
Experience:  Troubleshoot printers, scanners, etc.
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How I can clear memory of a mfc j430 printer memory full

Customer Question

how I can clear memory of a mfc j430 printer memory full
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Is printing still working? Do you have windows xp, vista, or 7, or 8, or mac computer? Please try the following on the printer to fix:
1. Press Menu.
2. Then press the Up or Down Arrow key to choose Fax and press OK.
3. Then press the Up or Down Arrow key to choose Setup Receive and press OK.
4. Then press the Up or Down Arrow key to choose Memory Receive and press OK.
5. Then press the Up or Down Arrow key to choose Off and press OK.
6. Also, if you have faxes stored in the memory, you will receive one of the following message: Erase All Fax (Doc)? or Print All Fax?
, then press 1 to confirm
, then check scanning.
When you are available, please reply back at the box below to continue. Thank you,

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