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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Unable to scanor print Tried all suggested tips in User

Customer Question

Unable to scanor print Tried all suggested tips in User guide and sugested ones on phone. Please phone me @ 1-403-(###) ###-####I have sent my credit card info to you more than once
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.
Ok, will call you.. I need to ask a few questions of you first.
Has it ever worked?
If it worked in the past, when did it stop working?
Also, did you add or remove any software just before this issue first occurred?