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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Changed black cartridge in brothers cw6490 and now will not

Customer Question

changed black cartridge in brothers cw6490 and now will not print black
Les ****
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Is it doing this with the old black cartridge as well if you put it back in?
Customer: replied 1 year ago.
I throw the old away but I bought a new one and same old same old
Expert:  Richard replied 1 year ago.
Is it giving an error when it prints? Or it prints normally but nothing in Black comes out?