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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Cant redownload printer, changed routers, didn't down load

Customer Question

cant redownload printer, changed routers, didn't down load new router, tried to print hit print 8 times, didn't print I guess computer is still trying to print. but cant I used disk to down load new router it says program running close program I don't know how I closed comp. and printer deleated printer and also lost fax capability
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.
Hi, My name is ***** ***** i will be assisting you
please let me know the operating system installed on your computer thats connected to printer
also let me know how is printer connected..usb or wifi